Stryker Medical Product Testing Web App

Web application dashboard page presents a clean, intuitive interface with improved information architecture allowing test engineers to streamline their task list and process tests of Stryker’s medical products much more quickly.

Case Study Background

Stryker faced challenges with efficiently managing the testing of their products due to fragmented applications used for each stage of the testing process. With increasing regulatory pressures and the need for compliance with industry standards, the organization sought a centralized solution that could drive greater ease, speed, and organization to their testing process.

Objectives

  1. Centralized Data Collection: Create a central repository for data and documentation from various test engineers and compliance staff.

  2. Enhanced Collaboration: Improve communication between testing teams, research, quality assurance, and regulatory affairs teams.

  3. Real-Time Analytics: Provide stakeholders with real-time insights into testing progress and results.

  4. Documentation Attachment: Ensure adherence to industry regulations and provide a repository for easy search and access to necessary documentation.

Research and Planning

The project began with thorough research to understand the needs and existing challenges of stakeholders, test engineers, and compliance managers, revealing a demand for a more integrated, automated system.

User Experience Mapping to Identify Needs

Mapped the end-to-end testing process to identify any needs, gaps, and pain points in the existing workflow:

  • Users need to input test results and upload documentation in a single repository.

  • Users need real-time status updates on ongoing tests.

  • Need for interoperability with existing compliance and quality assurance systems.

  • Need for different views by persona-type and to quickly identify tasks and easily search historical test results.

  • Need for notifications for approval signatures on completed tests.

UX/UI Research, Design and Development

  • User Concept Testing: UX/UI wireframes were created in Figma to gain feedback from test engineers, chief engineers, and compliance managers before medium fidelity designs were created to refine the concept.

  • Dashboard Concept: A customizable home page dashboard with filters, flags, and search fields was created for each user persona to easily and quickly attend to their specific responsibilities.

  • User Interface (UI): The final design included easier navigation, with clear status tracking, organized assignments of tests and ability to attach required documentation.

  • E-Mail Notifications: The app notified users in their email client when they were required to review, approve, and add comments. .

Results

  • Increased Efficiency: The average time for completing a product test decreased by 30%, allowing teams to accelerate the testing cycle.

  • Improved Collaboration: Internal surveys indicated a 40% improvement in communication between departments, as teams can now access a shared platform for data and updates.

  • Regulatory Compliance: This app and dashboard design improved speed to compliance with industry regulations by providing a smoother workflow, and clear audit trail. It fosters greater collaboration across teams, click-throughs to easily access documentation, and by centralizing data collection and providing real-time statuses, the organization is now better equipped to manage the complexities of medical product testing in a highly regulated environment.